Write to your-tools@elysiafly.com. We read every message, though a reply may take some time.
Reporting a problem
It helps to include:
- the address of the tool or workflow page;
- your browser and device, for example Chrome on Android;
- what you did, what you expected and what happened instead.
Please do not send files with personal or confidential content. Your files never reach our server, so we cannot see the one that caused the problem; if a particular file triggers it, describe the file or send a sample with nothing private in it.
Privacy and account requests
You can delete your account yourself under Personal space. For any other request about your data, such as a copy of it or its deletion, email us from the address of your account. We will never ask for your password.